Frequently Asked Questions
Have a question you need an answer to? Our FAQ’s are a great place to start. If you can’t find what you’re looking for feel free to get in touch with us below.
How much does it cost to install a filtration machine?
We have a range of machines and commercial models available to suit your requirements, so prices vary.
Please get in touch for more information.
How does your filtration work?
Our lease agreements allow you to utilise your filtration system in any way you choose and make a positive difference that’s good for people & good for planet. Find out more about our filtration process here.
How is this good for the planet?
Refill and reuse, reducing your carbon footprint, waste and costs in comparison to serving water in single-use bottles.
How is this good for people?
We give 100% of our net profits to WaterAid to bring clean water, decent toilets and good hygiene to everyone, everywhere.
Do you provide reusable glass bottles?
Yes, we can provide Belu reusable glass bottles to showcase our partnership to your guests.
We also offer Refillable bottles for individual use for your guests, teams, gifting. Contact us for more information.
Can I buy Belu bottled water in Hong Kong?
In the UK where we were founded in 2002, Belu also offers environmentally best-in-class bottled mineral water, but we have a ‘no export’ policy due to the unnecessary carbon footprint this creates. We simply can’t justify bringing single-use bottles to Hong Kong.
I have a problem with my system, what should I do?
Contact a member of the Belu team on +85259206783